Jackson Purchase Energy offers several billing options for your convenience.
Automatic Bank Drafting
You can arrange for your payment to be automatically deducted from your checking account each month. You will still receive a bill for usage; however, instead of sending a payment, your checking account will be debited automatically. The transfer of funds from your bank to Jackson Purchase Energy will be shown on your checking account statement and will serve as your receipt. The payment will not be drafted from your account until the due date. You can request a bank draft authorization agreement by contacting any member service representative by phone or email.
Automatic Credit/Debit Card Drafting
You can arrange for your payment to be automatically charged to your credit/debit card account each month. You will still receive a bill for usage; however, instead of sending a payment, your credit/debit card will be debited automatically. The transfer of funds from your credit/debit card to Jackson Purchase Energy will be shown on your statement and will serve as your receipt. The payment will not be charged to your credit/debit card until the due date. Call 1-855-386-9920 and follow the voice prompts to establish monthly automatic card payments.
SmartHub is a web and mobile app that allows you to do business from any Android or Apple device. You can manage your account, view and pay your bill, monitor your daily usage, report service issues and receive important JPEC notices including your bills and late notices...all in the palm of your hand!
24 Hour Kiosk
With our self-service kiosk, conveniently located in our main headquarters drive-through, you can pay any time of the day. The kiosk accepts cash, check or credit/debit card and provides real time posting to your account with an easy to use touch screen. Don't have your bill? That's okay. Simply enter the phone number and service address of the account you wish to pay. Members can pay and be on their way. Your payment can be made from the comfort of your car. If you have any questions, please contact one of our member service representatives.
Credit/Debit Card Payment by Phone
To make a one-time credit/debit card payment by phone, call 1-855-386-9920 and follow the voice prompts.
Payment by Mail
Payments may be made by mail anytime. Please include your payment stub and write the account number on your check.
Please mail to:
Jackson Purchase Energy Corporation
P.O. Box 4030
Paducah, KY 42002-4030
Levelized billing constantly adjusts the monthly amount to better reflect actual use. Consumer-Members are eligible after twelve months of billing history. For more information, contact any member service representative.
If you are experiencing financial difficulties, please contact JPEC. We are willing to assist with payment arrangements. Please remember if you contact JPEC after the disconnect date, your assistance options may be limited.